Refund policy

Refund Policy

At MY SUN VIBE, your satisfaction is our priority. If your order arrives damaged or defective, we are committed to issuing a full refund.

Conditions:

• Damage or defects must be reported within 7 days of receiving your order
• You must provide clear evidence (photos or video) showing the damage or defect
• Returning the product is not required
• A full refund will be issued to your original payment method within 5-7 business days

How to Submit a Claim: Contact us within 7 days of receiving your order and attach photos or a video showing the damage to: 📧 info@mysunvibe.com We will process your request promptly.